Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Antulio Garza

Antulio Garza

August 27, 2026

5  out of  5
rating by Antulio Garza
"Thank you Cristina for all your help with my insurance"
We responded:
"Antulio, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Laredo insurance team! - Your State Farm Agent, Manuel Gomez III "
Profile photo of angie Gomez

angie Gomez

August 27, 2026

5  out of  5
rating by angie Gomez
"Excellent Service from Cristina"
We responded:
"Hi angie, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Laredo.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Manuel Gomez III "
Profile photo of Yahir Aguirre

Yahir Aguirre

August 27, 2026

5  out of  5
rating by Yahir Aguirre
"I recently relocated from Kapolei, HI to Laredo, TX and had the pleasure of working with Ms. Banda to transition my insurance coverage to State Farm. She was exceptionally professional, knowledgeable, and helpful throughout the entire process. She made what could have been a complicated transition seamless and stress-free. I sincerely appreciate her outstanding customer service and would highly recommend Ms. Banda to anyone looking for a dedicated and professional insurance representative."
We responded:
"Yahir, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Laredo insurance team is always here and happy to help. "
Profile photo of Griselda Pena

Griselda Pena

August 27, 2026

5  out of  5
rating by Griselda Pena
"Excellent fast response and customer service"
We responded:
"Griselda, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Manuel Gomez III and Team "
Profile photo of Evelyn Gonzalez

Evelyn Gonzalez

August 26, 2026

5  out of  5
rating by Evelyn Gonzalez
"Excelente atención muy atentas y demasiado rápido"
We responded:
"Evelyn, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Silvia Juarez

Silvia Juarez

August 18, 2026

5  out of  5
rating by Silvia Juarez
"Muchas gracias Cristina muy amable como siempre me ayudaste con mis preguntas, te lo agradezco mucho."
We responded:
"Muchas gracias por tomar el tiempo de dejarnos una reseña y por sus amables palabras. Nos alegra que hayamos respondido a sus preguntas y que haya quedado satisfecho con nuestro servicio. Agradecemos su preferencia, y si necesita más ayuda, no dude en contactarnos. Muchas gracias"
Profile photo of Josh Alvarez

Josh Alvarez

August 17, 2026

5  out of  5
rating by Josh Alvarez
"Mr. Osman Morales, great experience! He made everything clear as crystal, answered all my questions, and got everything done quickly. The whole process was smooth and easy. Definitely recommend him!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Azeneth Hernandez

Azeneth Hernandez

August 6, 2026

5  out of  5
rating by Azeneth Hernandez
"muchas gracias Cristina
exelente servicio y muy buena atencion al cliente"
We responded:
"Thank you so much for the 5-star rating, Azeneth! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of David Gonzalez

David Gonzalez

July 30, 2026

5  out of  5
rating by David Gonzalez
"Mr. Osman was very knowledgeable and efficient in explaining my the insurance coverage and quotes. Thank you Mr Osman"
We responded:
"Thank you for the 5-star review, David! We’re proud to serve the Laredo community and truly appreciate your support. "
Profile photo of Hugo Ramirez Martinez

Hugo Ramirez Martinez

July 28, 2026

5  out of  5
rating by Hugo Ramirez Martinez
"Muchas gracias a Osman Morales por su ayuda con mi póliza. Very knowledgeable and easy to work with. I recommend him to anyone looking for any insurance. Thank you Mr.Morales"
We responded:
"Thanks so much for the amazing review, Jose! We really appreciate your support here in Laredo. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Silvia Magos

Silvia Magos

July 28, 2026

5  out of  5
rating by Silvia Magos
"Sr. Osman Morales, una persona muy atenta y servicial. Excelente servicio, 100% recomendado. Gracias y bendiciones"
We responded:
"Thank you so much for your kind review, Silvia!  If you need insurance assistance, we are just an email or call away! - Manuel Gomez III, your State Farm Agent   "
Profile photo of George Cox

George Cox

July 23, 2026

5  out of  5
rating by George Cox
"The people working here are kind and courteous with me. They fully ran through the policy and explained the details professionally. I've been with this insurance company for years without any incidents. Kudos 👏 👏👏"
We responded:
"Thanks so much for the amazing review, George! We really appreciate your support here in Laredo. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Jesus Flores

Jesus Flores

July 23, 2026

5  out of  5
rating by Jesus Flores
"Gracias Cristina"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Laredo insurance team. "
Profile photo of John Rivera

John Rivera

July 21, 2026

5  out of  5
rating by John Rivera
"Leslie, did a great job of explaining my auto insurance policy and was very patient! I highly recommend her!🙂"
We responded:
"Hi John, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Laredo.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Manuel Gomez III "
Profile photo of Maemi Muñiz

Maemi Muñiz

July 16, 2026

5  out of  5
rating by Maemi Muñiz
"Cristina fue muy amable y clara con la información respecto a las actualizaciones de mi seguro de carro"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Alfreda Mondragón

Alfreda Mondragón

July 10, 2026

5  out of  5
rating by Alfreda Mondragón
"Brenda me dio un buen servisio y tomo mi pago muy amable"
We responded:
"Thank you so much for the 5-star rating, Alfreda! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Martha Contreras

Martha Contreras

July 8, 2026

5  out of  5
rating by Martha Contreras
"Thank Christine, super friendly and knowledgeable. Super satisfied with her service❤️"
We responded:
"Thanks so much for the fantastic rating, Martha! We are so glad you had a positive experience with us here on State Farm Agent Manuel Gomez III’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Juanita Carrillo

Juanita Carrillo

July 8, 2026

5  out of  5
rating by Juanita Carrillo
"Asta hoy todo muy bien con la asegiranza y su empleados(as) muy atentas muchas gracias por el servicio"
We responded:
"Thank you for the amazing review, Juanita! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Daniel Diaz

Daniel Diaz

July 2, 2026

5  out of  5
rating by Daniel Diaz
"Excelente servicio de Cristina me ayudo con todas mis dudas"
We responded:
"Nos alegra saber que pudimos ayudarle y resolver todas sus dudas. Estamos siempre a su disposición para lo que necesite. ¡Gracias por confiar en nosotros!"
Profile photo of Gilberto Ramos

Gilberto Ramos

June 26, 2026

5  out of  5
rating by Gilberto Ramos
"Gracias Cristina"
We responded:
"Gilberto, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Manuel Gomez III’s Team here in our Laredo office. "
Profile photo of Azucena E. Arredondo

Azucena E. Arredondo

June 23, 2026

5  out of  5
rating by Azucena E. Arredondo
"Ms. Medel is incredibly knowledgeable when it comes to questions about home and auto policies. While I’m sure she is well-versed in many other types of coverage, those are the policies I personally have with State Farm.

Our conversation lasted nearly an hour, during which she patiently addressed all of my concerns from recent changes and the claims process to the importance of keeping receipts (and taking photos of them), as well as understanding deductibles.

Ms. Medel would make an excellent teacher. I truly believe our local school districts would benefit from offering classes like this to help educate young people on these important topics."
We responded:
"We appreciate your review, Azucena. We are so happy that you had such a wonderful experience with State Farm Agent Manuel Gomez III’s Team here in Laredo ! "
Profile photo of Kajun Shaman

Kajun Shaman

June 19, 2026

5  out of  5
rating by Kajun Shaman
"Nora was a great agent at the Manuel Gomez's office. She went into the details with me about the best auto and house rent insurance options and beat the prices of my previous insurance. I am really glad to be back with State Farm."
We responded:
"Hello and thank you for your kind words! We are super happy to have you back at State Farm and we would like to thank you for trusting us with your auto and home insurance! "
Profile photo of alfonzo molina

alfonzo molina

June 18, 2026

5  out of  5
rating by alfonzo molina
"Osman Morales was a real big help. I thought I would have to start a new policy, but he was able to help me change stuff on my existing policy to make it easier for me. Dude was super chill and I would recommend him to help out if anyone was looking for insurance."
We responded:
"alfonzo, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Manuel Gomez III’s Team here in our Laredo office. "
Profile photo of Juan Lopez

Juan Lopez

June 17, 2026

5  out of  5
rating by Juan Lopez
"Cristina Medel was very helpful"
We responded:
"Juan, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Manuel Gomez III’s Team!"
Profile photo of Miguel Valle

Miguel Valle

June 17, 2026

5  out of  5
rating by Miguel Valle
"Provide excellent customer service, with special recognition to Amelia Solís for her professionalism, dedication, and outstanding support"
We responded:
"Thank you so much for the 5-star rating, Miguel! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "